How are MSPs elected and what do they do?

If you've ever wondered

How are MSPs elected and what do they do?

Then follow the link here

There is an interesting section on:

How do MSPs deal with issues raised by members of the public?

A constituent has the right to expect one of their MSPs to take on a case or query. However, it is up to the MSP to decide how best to deal with it.

MSPs may choose to deal with an issue in a number of ways, including:

(click on link above to read further)